C-Town Increased Customer Throughput

C-Town Supermarket in Hartford, CT recently upgraded their front end system to the STCR SMS solution. Their previous system was aging and they were concerned about reliability and wanted to find ways to improve throughput at the register.

Jeffery Perez indicated that the biggest changes they experienced from the start were the processing of payments at the register and the improved scan rate with the new scanner scales.  The process is quicker and allows them to move customers through the lines much faster during their busy times.  Additionally, they are also enjoying the ease of use of the register, which has reduced training time for their new cashiers.