There are two basic types of mobile devices to consider: ruggedized and consumer. Each has its own benefits
Consumer devices will
almost always cost less to purchase and generally have a shorter training
period to learn to operate. It is also
possible to leverage shoppers’ devices so the investment in the consumer device
will essentially be zero and with low risk.
When using consumer devices the protocol should be such that store
personnel do not handle them to prevent accidental drops or other damage. In some cases, another benefit to consider
about consumer devices is that they may use a more cutting edge technology,
more so than standardized ruggedized units.
Places to use mobile
devices in your store: Payments, Price Checking, File Maintenance, Frequent Shopper, Advertising, Deli Ordering, Shopping Lists, Line Busting, DSD Receiving, POS management, Picking Orders, Inventory Lookup, Special Ordering, Product Information, and others.