For New Yorkers, the high price of groceries is an accepted truth of city life, with everyday shopping trips and cost-of-living indexes confirming the city's costly status. However, one study found that food in New York City is actually cheaper than in other parts of the country.
This study overturns the conventional wisdom that big cities have more expensive groceries than smaller ones. A household that moved from Des Moines to New York and purchased goods from the same type of stores in the two cities would realize a 10% drop in the overall cost of its grocery purchases.
This study compared identical products sold in cities big and small, both at high-end grocery stores and discount retailers. In nearly every case, New York products were cheaper than in places such as Memphis, Indianapolis and Milwaukee.
For city residents who feel their entire paycheck is consumed by food this study seems unbelievable. The reason New York is perceived to be expensive is because there is so much you can spend your money on. The perception of higher costs comes from the vastly expanded food choices available in a major metropolis like New York, which throws off the average prices used in cost-of-living calculations.
Bigger cities also tend to be wealthier than their smaller counterparts, and the grocery-variety gap between New York and Des Moines is filled with many fancy foods that cater to wealthy customers. For example, since New York has more stores selling more varieties of cage-free organic eggs, the average price of eggs that factor into a cost-of-living index appears higher. But when you compare the same products for sale in similar grocery stores in different cities New York and other large cities were found to be cheaper all around when compared with smaller cities. Expensive foods at New York's high-end stores were less pricey than the same products in smaller cities, and inexpensive foods at New York's low-end stores also cost less than their Iowa equivalents.
Wednesday, June 22, 2011
Wednesday, June 15, 2011
Leadership in the Work Place
There are two types of leaders: those who believe that you can motivate people and those who believe that motivation comes from within. When we try to motivate people what we're really doing is encouraging people to act on already-present motivation, ideally in a way that furthers the organization's mission.
How do we do that?
Encourage and Applaud Great Ideas
Open and maintain dialogue about critical areas, such as reasons for fluctuating attendance weekly. Allow idea-sharing in many ways, both formal and informal. Conduct meetings featuring formal presentations with detailed action plans. In addition, accept pitches via e-mai and coax brainstorming and idea-polishing through impromptu conversations.
Don’t Disparage Bad Ideas
When people are encouraged to suggest great ideas, it’s inevitable that they will present good ones and really bad ones as well. To create and maintain an environment that supports innovation and creative thinking, help everyone with ideas independently.
When starting a new project or assignment, even the most enthusiastic and conscientious employees need to understand your direction. Despite the depth of experience and knowledge, people may get stuck at a crossroads. To keep moving forward and keep people engaged, clarify results desired.
Eventually the vision and the steps needed to achieve goals make sense. When people see clearly how certain actions will take them down the desired paths, they take action and make good decisions without hesitation, on their own, by drawing upon their internal stores of motivation.
How do we do that?
Encourage and Applaud Great Ideas
Open and maintain dialogue about critical areas, such as reasons for fluctuating attendance weekly. Allow idea-sharing in many ways, both formal and informal. Conduct meetings featuring formal presentations with detailed action plans. In addition, accept pitches via e-mai and coax brainstorming and idea-polishing through impromptu conversations.
Don’t Disparage Bad Ideas
When people are encouraged to suggest great ideas, it’s inevitable that they will present good ones and really bad ones as well. To create and maintain an environment that supports innovation and creative thinking, help everyone with ideas independently.
When starting a new project or assignment, even the most enthusiastic and conscientious employees need to understand your direction. Despite the depth of experience and knowledge, people may get stuck at a crossroads. To keep moving forward and keep people engaged, clarify results desired.
Eventually the vision and the steps needed to achieve goals make sense. When people see clearly how certain actions will take them down the desired paths, they take action and make good decisions without hesitation, on their own, by drawing upon their internal stores of motivation.
Wednesday, June 8, 2011
Specialty Foods Sales on the Rise
What is Specialty food? “Foods and beverages that exemplify quality and innovation, including artisanal, natural, and local products that are often made by small manufacturers, artisans and entrepreneurs from the U.S. and abroad.”
According to the National Association for the Specialty Food Trade’s (NASFT) annual State of the Specialty Food Industry 2011, total sales of specialty foods in 2010 were $70.32 billion, with $55.92 billion of sales at retail. Specialty foods represent 13.1 percent of all retail food sales. In the US alone there are about 25,000 Specialty Foods stores.
US consumer spending on specialty foods and beverages, a rose 7.7 percent in 2010 according to a study done by Hoovers. This means that the Specialty Food Industry is on the rise. Specialty Foods are a growing part of the American food scene, driven by new flavors, new products and growing consumer interest.
Many grocers are still confine specialty foods products to a specific area. Try integrating the fresh, organic and natural products with other similar products. This will let the consumer know they have better choices throughout the store. Store entrances and exits are a perfect showcase for these products. Display creative pictures and directional ads as consumers enter a store to create the sense that your store is promoting a variety of specialty foods. Try to avoid items such as gossip magazines, candy, soda and vending machines at the exit of the store. Replace these items with health magazines and cookbooks, fresh juices and healthier snacks.
According to the National Association for the Specialty Food Trade’s (NASFT) annual State of the Specialty Food Industry 2011, total sales of specialty foods in 2010 were $70.32 billion, with $55.92 billion of sales at retail. Specialty foods represent 13.1 percent of all retail food sales. In the US alone there are about 25,000 Specialty Foods stores.
US consumer spending on specialty foods and beverages, a rose 7.7 percent in 2010 according to a study done by Hoovers. This means that the Specialty Food Industry is on the rise. Specialty Foods are a growing part of the American food scene, driven by new flavors, new products and growing consumer interest.
Many grocers are still confine specialty foods products to a specific area. Try integrating the fresh, organic and natural products with other similar products. This will let the consumer know they have better choices throughout the store. Store entrances and exits are a perfect showcase for these products. Display creative pictures and directional ads as consumers enter a store to create the sense that your store is promoting a variety of specialty foods. Try to avoid items such as gossip magazines, candy, soda and vending machines at the exit of the store. Replace these items with health magazines and cookbooks, fresh juices and healthier snacks.
Wednesday, June 1, 2011
Turn Your Customer Display into Advertising Space
Customer displays have come a long way since the days when they only showed two lines of text. Now Customer displays are full screen monitors with text and graphic capabilities. While the customer is watching their scrolling receipt, why not show them some in-store advertising?
You can display your weekly specials, show what point promotions you are offering or list the locations of your other stores. You can choose what order multiple ads will display or even show a short video to your customers. Ads placed on the display, in front of customers allows you to take advantage of extra advertising. You can sell the space to you vendors or local businesses to advertise their promotions or a community event.
To start taking full advantage of your potential adverting space contact STCR Business Systems, Inc. at (607) 757-0181. Don’t have full screen customer displays? STCR can help with that too.
You can display your weekly specials, show what point promotions you are offering or list the locations of your other stores. You can choose what order multiple ads will display or even show a short video to your customers. Ads placed on the display, in front of customers allows you to take advantage of extra advertising. You can sell the space to you vendors or local businesses to advertise their promotions or a community event.
To start taking full advantage of your potential adverting space contact STCR Business Systems, Inc. at (607) 757-0181. Don’t have full screen customer displays? STCR can help with that too.
Thursday, May 26, 2011
IBM POS Store Solutions
IBM Retail Store Solutions develops products primarily for point of sale and consumer service devices. These are not office PCs repackaged or customized for retail applications; they are systems specifically designed to meet the unique demands of the real retail world. During industrial design, IBM ensures retail hardening through:
Material selection
IBM insists on high-quality materials, using heavier grades of sheet metal and impact resistant plastics. The plastic they select is UV-resistant to prevent yellowing, which can occur with systems that are exposed to direct sunlight. It is pliant, so it helps resist cracking. Plus, the plastic they use to construct the exterior components of the system (including the monitor and peripherals) meets the highest ratings for flammability resistance. This plastic helps minimize risk, because it is designed to help control the spread of fire in a store, should one occur.
Component selection
IBM uses considerable collective purchasing power to acquire high-quality components. They have an ‘A-list’ of key suppliers and invest heavily in quality assurance programs for these select few suppliers. This allows IBM to select components that are designed to deliver longer life spans under retail conditions. A good example is their connectors, the majority of which are gold-plated to reduce corrosion. Other commercial PC manufacturers use tin-plated connectors that are not as robust for retail environments.
In some situations where IBM was unable to find the proper retail-ready components, they designed them. For example, they have created system boards with a planned life cycle production that is considerably longer than the production run of a typical PC. They do this because most rollouts in retail can take more than six months (the typical PC product life). With their system board, retailers can maintain a single platform throughout an enterprise rollout without having to purchase all the hardware in advance of the installation. If a standard PC system board were used, retailers would probably have to buy all the systems in advance or support up to four discrete hardware platforms
Can your retail systems meet these standards? Are they retail-hardened to deliver reliability from day one? Request a quote today to see how IBM retail solutions can deliver stronger performance and greater value for your business. To learn how an IBM POS can transform your front end operations, please contact STCR Business Systems, Inc. at (607) 757-0181. STCR has been selling, installing and supporting IBM Cash Register Systems for more than 30 years and we have been in business for 44 years. We are an IBM Premier Business Partner with the in-house expertise to install and support IBM Products and train your personnel in the most professional manner.
Material selection
IBM insists on high-quality materials, using heavier grades of sheet metal and impact resistant plastics. The plastic they select is UV-resistant to prevent yellowing, which can occur with systems that are exposed to direct sunlight. It is pliant, so it helps resist cracking. Plus, the plastic they use to construct the exterior components of the system (including the monitor and peripherals) meets the highest ratings for flammability resistance. This plastic helps minimize risk, because it is designed to help control the spread of fire in a store, should one occur.
Component selection
IBM uses considerable collective purchasing power to acquire high-quality components. They have an ‘A-list’ of key suppliers and invest heavily in quality assurance programs for these select few suppliers. This allows IBM to select components that are designed to deliver longer life spans under retail conditions. A good example is their connectors, the majority of which are gold-plated to reduce corrosion. Other commercial PC manufacturers use tin-plated connectors that are not as robust for retail environments.
In some situations where IBM was unable to find the proper retail-ready components, they designed them. For example, they have created system boards with a planned life cycle production that is considerably longer than the production run of a typical PC. They do this because most rollouts in retail can take more than six months (the typical PC product life). With their system board, retailers can maintain a single platform throughout an enterprise rollout without having to purchase all the hardware in advance of the installation. If a standard PC system board were used, retailers would probably have to buy all the systems in advance or support up to four discrete hardware platforms
Can your retail systems meet these standards? Are they retail-hardened to deliver reliability from day one? Request a quote today to see how IBM retail solutions can deliver stronger performance and greater value for your business. To learn how an IBM POS can transform your front end operations, please contact STCR Business Systems, Inc. at (607) 757-0181. STCR has been selling, installing and supporting IBM Cash Register Systems for more than 30 years and we have been in business for 44 years. We are an IBM Premier Business Partner with the in-house expertise to install and support IBM Products and train your personnel in the most professional manner.
Wednesday, May 18, 2011
PCI Compliance
Being compliant with the PA-DSS guidelines is an ongoing process and grocers need to be ever vigilant. PCI compliance may be difficult to understand. In order to be compliant you need to follow all of the 12 steps in the PCI Data Security Standard. What is the PCI Data Security Standard Requirements? “PCI DSS version 2.0 is the global data security standard that any business of any size must adhere to in order to accept payment cards, and to store, process, and/or transmit cardholder data. It presents common-sense steps that mirror best security practices.”
Here is a list of the main 12 requirements you must follow to be PCI compliant:
Requirement 1: Install and maintain a firewall configuration to protect cardholder data
Requirement 2: Do not use vendor-supplied defaults for system passwords and other security parameters
Requirement 3: Protect stored cardholder data
Requirement 4: Encrypt transmission of cardholder data across open, public networks
Requirement 5: Use and regularly update anti-virus software or programs
Requirement 6: Develop and maintain secure systems and applications
Requirement 7: Restrict access to cardholder data by business need to know
Requirement 8: Assign a unique ID to each person with computer access
Requirement 9: Restrict physical access to cardholder data
Requirement 10: Track and monitor all access to network resources and cardholder data
Requirement 11: Regularly test security systems and processes
Requirement 12: Maintain a policy that addresses information security for all personnel
Here is a link to the actual document, version 2.0: https://www.pcisecuritystandards.org/security_standards/documents.php?association=PCI-DSS (you will need to agree to the terms when you first click the link)
PCI is always changing to better protect your customer’s information. Below are some links to help understand PCI.
https://www.pcisecuritystandards.org/security_standards/why_comply.php
https://www.pcisecuritystandards.org/merchants/how_to_be_compliant.php
Here is a list of the main 12 requirements you must follow to be PCI compliant:
Requirement 1: Install and maintain a firewall configuration to protect cardholder data
Requirement 2: Do not use vendor-supplied defaults for system passwords and other security parameters
Requirement 3: Protect stored cardholder data
Requirement 4: Encrypt transmission of cardholder data across open, public networks
Requirement 5: Use and regularly update anti-virus software or programs
Requirement 6: Develop and maintain secure systems and applications
Requirement 7: Restrict access to cardholder data by business need to know
Requirement 8: Assign a unique ID to each person with computer access
Requirement 9: Restrict physical access to cardholder data
Requirement 10: Track and monitor all access to network resources and cardholder data
Requirement 11: Regularly test security systems and processes
Requirement 12: Maintain a policy that addresses information security for all personnel
Here is a link to the actual document, version 2.0: https://www.pcisecuritystandards.org/security_standards/documents.php?association=PCI-DSS (you will need to agree to the terms when you first click the link)
PCI is always changing to better protect your customer’s information. Below are some links to help understand PCI.
https://www.pcisecuritystandards.org/security_standards/why_comply.php
https://www.pcisecuritystandards.org/merchants/how_to_be_compliant.php
Wednesday, May 11, 2011
5 Easy Marketing Steps
Many small-business owners think marketing is something have you have to do every six months or so. But if your marketing is constant and targeted rather than occasional and unfocused, business gets easier. If potential customers have a positive view of your goods, services and reputation before they start shopping, you're that much closer to getting that customer in your door. Marketing is also not tied to a price tag. Marketing is defined only by putting the right message in front of the right person at the right time. Here are 5 ideas for getting your name out there:
1. Take steps to make customers feel special. Customers respond to being recognized, especially in these rush-rush, get-the-lowest-price times.
2. Develop an electronic mailing list. Most grocers have a weekly sale flier, but why not try an e-mail marketing newsletter. It is a cheap and easy way to stay in front of your customer. Just be sure that signing up for the e-newsletter is quick and easy by adding the link to your website or adding the address for the e-newsletter to your weekly sales flier.
3. Take part in community events. Join in some of your community events. This will put you in the position of getting to know a lot of people and also show you care about what goes on in your neighborhood.
4. Become an online expert. Using the internet is a cheap and easy way to reach thousands of potential customers. Utilize free services such as Facebook and Twitter. You can also have a website created for a nominal fee.
5. Don't let customers slip away. It costs a lot less to retain a disgruntled or inactive customer than to acquire a new one. Make an effort to reel them back in. If you customer hasn’t been in your store in some time, send a personalized e-mail and/or an incentive to get them back through your door.
1. Take steps to make customers feel special. Customers respond to being recognized, especially in these rush-rush, get-the-lowest-price times.
2. Develop an electronic mailing list. Most grocers have a weekly sale flier, but why not try an e-mail marketing newsletter. It is a cheap and easy way to stay in front of your customer. Just be sure that signing up for the e-newsletter is quick and easy by adding the link to your website or adding the address for the e-newsletter to your weekly sales flier.
3. Take part in community events. Join in some of your community events. This will put you in the position of getting to know a lot of people and also show you care about what goes on in your neighborhood.
4. Become an online expert. Using the internet is a cheap and easy way to reach thousands of potential customers. Utilize free services such as Facebook and Twitter. You can also have a website created for a nominal fee.
5. Don't let customers slip away. It costs a lot less to retain a disgruntled or inactive customer than to acquire a new one. Make an effort to reel them back in. If you customer hasn’t been in your store in some time, send a personalized e-mail and/or an incentive to get them back through your door.
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